FAQs
Have a question ? We are here to help.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging. Please contact us for return instructions.
How long does shipping take?
Orders are processed in 1–2 business days. Shipping within the U.S. takes 3–7 business days.
Do you offer international shipping?
Yes, we ship to select countries. Shipping times and fees vary by location.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.
What if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery with a photo. We’ll make it right.
How do I contact customer service?
Email: khadchoqualitystore@gmail.com
Phone: (513) 693-2191